on-02 I have forgotten my password and/or username, how do I recover it?

To recover your password click on the Log in button as you’d normally do. After typing in your username, you’ll be prompted for your password. Underneath the password field you’ll find Forgot Password link. Please fill in your username and email when asked and an email with further instructions will be sent to you. Just follow the instructions in the email to recover your password.
If you have forgotten your username, please email us at: support@blockexmarkets.com, and request a reminder.